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#43 Universal North America Now on EZLynx 
#42 Manage your Universal Portfolio with ease with Agent Reports! 
#41 Sign Up For Agency Download 
#40 New Claims Notification Keeps You Informed 
#39 Universal Connection Summer 2009 Issue Now Available! 
#38 Agency Download Coming Soon! Please Help Us Prepare By Completing This Short Survey 
#37 Universal North America Now Offering Policies in California 
#36 Universal North America 2008-2009 Corporate Review Focuses on Year's Milestones 
#35 Required Flood Insurance Application and Process Changes for October 2009 Released 
#34 Universal North America is Now Available on Quomation 
#33 Enhancement to Quoting System: ISO Home Value Now Available! 
#32 Universal Insurance Holdings of North America To Acquire ICAT Specialty Insurance Company 
#31 Universal North America Now Offers Coverage For High Value Homes 
#30 Exciting New Enhancements for Universal North America 
#29 Universal Connection Spring 2009 Issue Now Available! 
#28 Changes to Paperless Document Delivery to Provide Focus on Cancellation Notices 
#27 Pamela Lively Joins Universal North America as Territory Sales Manager for Nevada 
#26 Credit Scoring Now Available in Quick Quote 
#25 Universal North America Helps Protect Against Identity Theft with Identity Theft Coverage 
#24 Agency Incentive Trip and Agency Rewards Program Qualifiers Unveiled 
#23 Universal Connection Winter 2009 Issue Now Available! 
#22 Universal North America Can Help With Your Agency Marketing 
#21 Agency Rewards Program and Agent Incentive Trip Contest Rules Unveiled for 2010! 
#20 Commission Statement Adjustments on November Statement  
#19 Multi-line Discount on Homeowners Policies Increased to 15%  
#18 Exciting New Features & Enhancements to our Homeowners Program  
#17 Universal Connection Fall 2008 Issue Now Available! 
#16 Universal North America Claims Brochure Now Available Online 
#15 Work Hard in the Fourth Quarter and Earn Your Spot on the Agency Reward Program in 2009 as a Universal Pacesetter 
#14 Agents to Set Sail on a European River Cruise in May 2009. It's not to late to qualify! 
#13 Training Tools Available For Agents Online 
#12 Direct Deposit of Commission Check Now Required 
#11 Universal Connection Summer 2008 Issue Now Available! 
#10 Binding Authority Expanded for Condo Policies 
#9 Document Upload Functionality Now Available for Flood Policies 
#8 Update: Binding Authority Expanded, Lowered Rates, Discounts and Coverages Added 
#7 2007 Agent Leader Awards Presented at the Annual Agency Incentive Trip in Costa Rica  
#6 Universal Connection Spring 2008 Issue Now Available!  
#5 Universal Offers Online Flood Continuing Education Credits and Certification  
#4 Universal’s Paperless Document System: Please be Advised That the Mailing of Daily Paper Agency Output Ceased on 04/30/08 (unless you opt out of this process)  
#3 Binding Authority Expanded 
#2 UPDATE: Paperless Document System Launching 
#1 Important Claim handling information: Universal’s Preferred Vendor Program! 
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Copyright © 2010 Universal Group, Inc. All rights reserved. Insurance products are issued and underwritten by one of Universal’s insurance companies: Universal North America Insurance Company and Universal Insurance Company of North America. Issuance of coverage is subject to underwriting review and approval. Products may not be available in all states.

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