Your adjuster will schedule an on-site inspection to review damages and take photos, typically within 72 hours. The adjuster reviews relevant information, determines the cause of the damage and handles the claim according to your policy coverage. Depending on your policy and what damage has occurred, you may be eligible for additional living expenses.

• Protect your property from additional damage.
  If you have not done so already, cover broken windows, missing roof tiles, etc.
• Document the damage.
  Take photos, save damaged property and provide documentation such as product manuals and receipts if available.
• Save all receipts for additional living expenses you incur.
  We understand that expenses may increase while your home is being repaired.
• Review the scope of repairs.
  After inspecting damages, your claims adjuster will provide a thorough estimate designed to protect you from over-priced or unnecessary repairs.
• Make repairs with professional help.
  Contact one of our Preferred Pros or select your own contractor(s) but make sure they work with your claims adjuster to ensure the costs are covered.
• Report any additional damage.
  If you find any hidden damage after the estimate has been completed and repairs are underway, contact your adjuster immediately for a revised estimate.
• Make sure the mortgage company listed on your policy is up to date.
  If your mortgage company has changed, notify your agent or claims adjuster right away as this could affect the name on your claims payment.

Call toll free: (866) 999-0898

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