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CUSTOMER SERVICE & UNDERWRITING
FLORIDA
Universal
P.O. Box 901036
Fort Worth , TX 76101-2036
Toll-Free: 866-458-4262
Fax: 817-348-7961
Email: underwritingFL@uihna.com
TEXAS

Universal
P.O. Box 901059
Fort Worth , TX 76101-2059
Toll-Free: 877-763-4544

Fax: 817-348-7963
Email: underwritingTX@uihna.com
SOUTH CAROLINA
Universal
P.O. Box 901004
Fort Worth , TX 76101-2004
Toll-Free: 877-763-4544
Fax: 817-348-7963
Email: underwritingSC@uihna.com
ARIZONA
Universal
P.O. Box 901004
Fort Worth , TX 76101-2004
Toll-Free: 888-855-8820
Fax: 817-348-7963
Email: underwritingAZ@uihna.com
NEVADA
Universal
P.O. Box 901004
Fort Worth , TX 76101-2004
Toll-Free: 888-855-8820
Fax: 817-348-7963
Email: underwritingNV@uihna.com
FLOOD POLICIES ONLY
Toll-Free: 877-826-6924
Fax: 206-436-3918
Email:uicnacs@torrentcorp.com
 
FLORIDA
Universal
Department 2010
Denver, CO 80291-2010
ARIZONA, NEVADA, TEXAS & SOUTH CAROLINA
Universal
Department 2017
Denver, CO 80291-2017

CLAIMS

Homeowner Claims: 888-846-7647
Auto Claims: 877-763-4544
Flood Claims: 877-254-6819
Commercial Property Claims: 866-778-4462

Mailing Address:
Universal
P.O. Box 151926
Tampa, FL 33684-1926


TECHNICAL SUPPORT
Email:websupport@uihna.com

CORPORATE OFFICE
HEADQUARTERS
Universal
101 Arthur Andersen Pkwy
Suite 220
Sarasota, FL 34232

Toll-Free: 866-338-4262
Office: 941-378-8851
Fax: 941-378-8835
Email:info@uihna.com
TEXAS
Universal
9901 IH 10 W
Suite 980
San Antonio, TX 78230

Toll-Free: 866-958-4289
Office: 210-877-5800
Fax: 210-877-5801
Email:info@uihna.com

REPORT A CLAIM
  1. Call our claims number listed above. Our claims representatives are standing by 24/7 to answer your calls. We'll gather some initial information such as your name, policy number and a description of the damage.

  2. After your claim has been reported, an adjuster will contact you to schedule an onsite inspection or gather additional claims information.

  3. To track the progress of you claim online, log into your MY UNIVERSAL account or you may contact our claims office.
    .

  4. Once your claim has been settled, let us know how we did. You will soon receive a claims survey via U.S. Mail or call us directly at 866-458-4262.

If you require emergency restoration services, you may contact one of restoration vendors

REQUEST A QUOTE
  1. Use our online agent search to locate an agent in your area. Your agent will provide you with a quote for insurance.

  2. Call us at 866-778-4462. We can assist you with any questions you may have about obtaining a quote.

MAKE A PAYMENT
  1. Log into your MY UNIVERSAL account and submit payment using your credit card. You may also view your payment schedule and balances due.

  2. Call us to make a payment using your credit card over the phone:
    Florida: 866-458-4262
    South Carolina and Texas: 877-763-4544
    Arizona and Nevada: 888-855-8820

  3. Mail your payment (check or money order) to:

    FLORIDA

    Property Policies
    Universal
    P.O. Box 901036
    Fort Worth, TX 76101-2036

    Flood Policies
    Universal
    Department 2010
    Denver, CO 80291-2010
    TEXAS

    Property Policies
    Universal
    P.O. Box 901059
    Fort Worth, TX 76101-2059

    Flood Policies
    Universal
    Department 2017
    Denver, CO 80291-2017
    ARIZONA, NEVADA,
    SOUTH CAROLINA


    Property Policies
    Universal
    PO Box 901004
    Fort Worth, TX 76101-2004

    Flood Policies
    Universal
    Department 2017
    Denver, CO 80291-2017

REQUEST A CHANGE TO MY POLICY
  1. Call us at the number listed below to request a change to your policy:
    Florida - 866-458-4262
    South Carolina and Texas - 877-763-4544
    Arizona and Nevada: 888-855-8820

  2. Log into your MY UNIVERSAL account and request any of the following policy changes online:
    • Add Coverage
    • Change Mailing Address
    • Cancel Policy
    • Change Mortgagee/Lien holder
    • Other