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Underwriting Bulletin 71
December 14, 2007

PAPERLESS DOCUMENT SYSTEM LAUNCHING SOON  

As part of our new Paperless Document System, you will begin receiving a daily Paperless Document Delivery Email from Universal North America effective next week.  This daily email, which contains a summary of the documents processed for your agency for the day, makes it easy for you to track policy activity with Universal North America.  Agency documents include policy cancellations, endorsements, renewals, invoices, etc. 

 

Sample email generated by the Paperless Document System:

 

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View your documents in full on the website

To view policy documents in full, you must log into the Universal North America website, www.universalnorthamerica.com .

Click on “Agent Home” and “Click to Launch” the Policy Administration System.  Select “Policy Search” from the “Policy Inquiry” menu. 

 

On the Policy Search screen (below), you may search for individual policies by policy number, effective date and insured name.  You may also view your documents summarized in the Paperless Document Delivery email using the “SEARCH BY IMAGED OUTPUT DATE” field.  Enter the process date listed in the subject of this email for the “From date” and “To date”.  Leave all other fields blank and click “Continue”.  A list of your documents will be displayed with an option “Select” and “View Output”.

 

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Discontinuation of printing and mailing agency documents

Finally, with the Paperless Document System implementation, we will cease printing and delivering your agency documents via U.S. Mail.  This discontinuation of printing and mailing your agency documents will occur within the next 30 days.  To expedite this process or if you would like to continue receiving your printed documents via U.S. Mail, please contact customer service at 866-458-4262.

 

Using our Paperless Document System, you no longer have the hassle of dealing with bulky paper files AND electronic file delivery means you’ll get your information faster!  Plus, with our daily Paperless Document Delivery email, you can quickly browse your agency documents, making it easy to stay on top of your policy activity with Universal North America! 

 

If you have any questions about the Paperless Document System, please contact your area representative.