Terms of Use

By using www.uihna.com or www.myuniversal.com, in any manner, you agree to all terms and conditions contained or referenced in these Terms of Use. These Terms of Use apply only to your use of www.uihna.com and www.myuniversal.com and do not change or alter any other agreement or contract between you and Universal Insurance Holdings of North America, its affiliated companies, and your agent.

Universal Group, Universal Holdings of North America, and their affiliated entities (collectively, "Universal Group") reserve the right, in their sole discretion, to modify or change these Terms of Use at any time without prior notice to you. Your continued use of www.uihna.com and www.myuniversal.com following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

If you do not wish to be bound by these Terms and Conditions, discontinue your use of this website.

Privacy Policy
Our Privacy Policy describes our use and protection of nonpublic personal information and will help you understand how we treat the such information that we obtain from you or other sources in the course of providing you with products and services. Our Privacy Policy may be accessed at www.uihna.com/PrivacyPolicy.

Your use of this website
You may not use this website to engage in any illegal activity. You may not use this website to engage in conduct which is defamatory, libelous, threatening or harassing or that infringes on proprietary rights.

INDEMNIFICATION.
You (hereinafter referred to as the "Indemnitor" or the "Indemnifying Party") will defend, indemnify, and hold harmless Universal Group and its subsidiaries and affiliates, and their respective employees, officers, and directors (hereinafter referred to as the "Indemnitee" or the "Indemnified Party") against all costs and expenses of the Indemnified Party (including without limitation reasonable attorney’s fees) arising against the Indemnified Party and all damages of the Indemnified Party arising from or in connection with the use of this website to engage in any illegal activity or the infringement of proprietary rights.

E-mails to Universal Insurance Holdings electronic addresses
The Universal Insurance Holdings of North America e-mail system is a private e-mail system intended only for purposes authorized by Universal Group. Universal Group prohibits any unsolicited commercial e-mail transmission to be sent, or caused to be sent, over the internet to any e-mail address at @uihna.com.

Disclaimer of Warranties
Content, products, programs, offerings, or technical information included in this website may be compiled from vendors that maintain policy information, and is subject to change without notice. Universal Group makes no representation or warranty whatsoever regarding, and expressly disclaims legal liability or responsibility for the completeness, quality, or adequacy of its website, content, or suitability, functionality, or operation of the website or its content. Any information, services, materials, software, calculators, or other items contained on Universal Group’s website are provided "as is" and "as available" without any warranty of any kind, either expressed or implied, including, without limitation, the implied warranties of merchantability and fitness for a particular purpose.

Universal Group does not guarantee that its website will be uninterrupted or free from errors. By using this website, you assume any risk associated with the use or performance of information, services or materials and the risk that the content of this website may be inaccurate, incomplete, or may not meet your needs and requirements. Universal Group will not be held liable for any damages, of any kind, that arise from the use of this website or information contained herein including without limitation the loss of data, business interruption, incidental damages, and other damages.

Secured areas and passwords
Some portions of Universal’s website are restricted and require authorization for access. Website users are prohibited from unauthorized use of or access to areas of the website that are restricted. Attempts to access such areas without authorization may be viewed, monitored, and recorded. If you are not an authorized user of the policy management system or do not consent to monitoring, you should not access areas requiring authorization.

To gain access to these restricted areas, you must provide account information and create a password. If you have registered your policy with www.myuniversal.com you are responsible for maintaining the security and confidentiality of your password. Universal Group will not ask you for your password. If you know or suspect that your password has been compromised, change your password immediately. If you suspect any unauthorized activity related to your account, contact Universal Group immediately. Universal Group will not assume responsibility for a security breach to your account if you mishandle or do not properly maintain the security of your password.

Universal Insurance Holdings Intellectual Property Rights
The Universal Group tricolor scheme; the terms "Universal Insurance Holdings Company of North America," "Universal Insurance Company," "Universal Insurance Company of Texas," and "Universal North America Insurance Company"; the phrase "One Family of Companies You Can Trust"; and all logos and graphics using the Universal Group name and marks are the intellectual property of Universal Group and its affiliated organizations. Universal Group and/or Universal Insurance Holdings of North America may possess intellectual property rights in materials that are not contemplated in this provision. Unless otherwise indicated, all materials on this website, including, but not limited to, graphics, text, software, and files are the property of Universal Insurance.

Universal Group and Universal Insurance Holdings of North America reserve all rights to their intellectual property. You may print copies of pages of this website for your personal, non-commercial use, provided that all legal ownership notices are retained. ALL OTHER USES ARE PROHIBITED.

Availability of products and services
Universal Group conducts business in certain states in the United States of America. The home office of Universal Insurance Holdings of North America is located in Sarasota, Florida. Not all of the products or services described on this website are available in all states where Universal Group conducts business. Universal Group has made every effort to inform you of products and services that are available in your state; however, you may not be eligible for all products offered in your state and Universal Group reserves the right to determine your eligibility for products and services as permitted by law.

Insurance quotes and coverages
At this time, insurance quotes are not available through this website. To obtain coverage you must submit an application to Universal Group, through an independent, participating agent. All applications are subject to underwriting approval.
Coverages and product availability may vary by state. For additional information about the products, and coverage options offered by Universal Group, please contact your local insurance agent.

Online claims submissions
If you are a Universal Insurance customer, you may elect to manage your claim online. Submission of your claim through our online policy administration system does not commit Universal Group to cover you for any loss. Information submitted through our online policy administration system regarding your insurance policy and any loss is subject to review and verification. In accordance with customary claims procedures, Universal Group reserves the right to request and gather additional information before reaching a decision on any claim. If you have questions concerning the coverage provided by your policy, please contact your agent or a Universal Customer Service Representative at the telephone number provided on your insurance documents.

Applicable law/severability
The laws of the State of Florida shall govern all matters related to or arising under these "Terms and Conditions." If any portion of these "Terms and Conditions" is unlawful, void, or unenforceable, it shall not affect the validity or enforceability of any other provision contained herein.